Warranty Terms & Conditions
Your Datavideo equipment is guaranteed against any manufacturing defects for one full year from date of the original purchase. If during this period of guarantee the product proves defective due to improper material or workmanship, our authorised service network will, without charge for labour and parts, repair the product in the terms and conditions set as below. Datavideo reserves the right (at it's sole discretion) to replace or repair the product. This warranty is only provided upon presentation with original invoice or other proof of purchase indicating the date of purchase, product name and reseller name, together with the product. Datavideo reserves the right to refuse free-of-charge warranty service if the above documents cannot be presented or the information contained in it is incomplete or illegible.

This warranty will not cover

1. Necessary maintenance and repair or replacement of parts due to due to normal wear and tear. Parts such as LCD panels, CD/DVD Drives and Hard Drives are limited to max 10000 hours use or 1 year (whichever is sooner).
2. Modifications to upgrade the product from it's normal purpose as described in user manuals, without the prior written consent of Datavideo
3. Transport costs and all risks of transport relating directly or indirectly to the warranty of the products.
4. Any damage resulting from modifications or adjustments which may be made to the product, without the prior written consent of Datavideo, in order to comply with local and national standards in force in any country than the ones for which the product was originally designed and/or manufactured.
   

The warranty will not be applicable in the case of

1. Damage caused by misuse including but not limited to failure to use the product for it's normal purpose or according to the user instructions on the proper use and maintenance, and to installation and use of the product inconsistent with the safety standards in force in the country where it is used
2. Damage caused by accidents including but not limited to lighting, water, fire, misuse or neglect
3. Alteration, defacing illegibility or removal of the model or serial number on the product.
4. Damage resulting from repairs or adjustments which have been conducted by unauthorised service organisations or persons
5. Damage in any system into which the product is incorporated or with which it used.
   

This service warranty does not affect the consumer's statutory rights under applicable national laws in force, nor the consumer's right against the dealer arising from their sales/purchase contract.